By Andreas Pouros
Last week Facebook formally unveiled the redesign of its News Feed. The social network was keen to stress the changes have been designed to “clean up the page, declutter it, make it simpler, more modern and easier for people to use.” The update also means adverts on Facebook will be far more visible to users as they will now take up more screen space although the social network was quick to deny this was another objective behind the update. Whilst Facebook’s latest move is shrewd in that it is has redesigned the News Feed to mirror that on mobile where it has proved successful from an advertising perspective, the conflict between user experience and driving more ad dollars looms large.
Redesign will encourage people to stay on the site longer
The redesign is a welcome development as Facebook was beginning to look a little dated.
The screenshots show some big aesthetic changes. Instead of a single feed when a user logs in, the change will see multiple feeds dividing content by several categories including music and photos. All in all, this will likely encourage users to stay on the site longer.
The redesign has also allocated more space to games, music and advertising.
Facebook has claimed nothing has changed when it comes to ads, but has conceded they will take up more space as a result of the redesign.
The Redesign mirrors Facebook’s successful format of advertising in newsfeeds on mobile
In January, Facebook revealed its mobile ad sales had more than doubled on the previous quarter to total $306m, to account for 23% of the Social network’s overall ad revenues. The challenge Facebook faced was in how it could increase monetisable engagement between users and advertisers whilst maintaining quality in terms of both targeting and also user experience.
Facebook has taken the success of advertising in peoples’ newsfeeds on mobile and based its News Feed redesign on mirroring that format (or close to it) on all devices – this should boost revenue. Indeed, back in January, Graph Search, Facebook’s smart search engine which it had just launched, was capable of doing this at the local business level, but pointed out that getting increasingly more from the big brands was the big challenge.
The conflict between user experience and driving more ad dollars looms large
In the last earnings call Zuckerberg stated Facebook had not seen any evidence that the increased advertising it introduced at that stage had had a negative impact on people. The challenge now is to ‘reinvent’ advertising so people don’t feel they are being bombarded by ads. Facebook is now championing ‘high quality advertising’ in an attempt to do that.
However, research from Greenlight also indicates that Facebook may need to pace itself a little less aggressively when it comes to cashing in on its advertising sweet spot.
Findings from the agency’s “Search & Social Survey (2012-2013)”*, suggest 15% of users would pay Facebook to see no ads at all (which may of course be an opportunity in of itself), whilst close to 70% say they ‘never’ or ‘rarely’ click on advertisements or sponsored listings in Facebook, so this apathy is very real.
Notwithstanding, a small minority of users think that Facebook has gone far enough with ads already (using tools like Facebook Purity to strip them out entirely). Only time will tell if Facebook has. And if it has not, when is it too much?
The conflict between user experience and driving more ad dollars looms large. It did with AltaVista historically, who were then unseated in the search engine wars with a new upstart (Google), with a cleaner interface and better user experience.
About the author
Andreas Pouros is Chief Operating Officer at Greenlight. He has been involved in search marketing for over twelve years, working for some of the biggest and most prestigious global blue chip companies. Andreas is responsible for an international team of Search consultants, developers, programmers, and copywriters. In his role, he provides guidance to well-known brands, including Santander and Sky as well as a number of government bodies.
Greenlight is a leading independent digital marketing agency, providing Search and Social Media services. With over 100 blue-chip clients including Santander, Sky and ghd, Greenlight is a leader in the digital marketing space, and is recognized worldwide for its commitment to delivering record ROI for its clients and investing in the future. Greenlight is considered the premier thought leader in the sector publishing widely read industry reports, original research and speaking at trade events. Founded in 2001, Greenlight is headquartered in London, with offices in New York.