By Windsor Holden
The report found that the overwhelming majority of apps – 87% – will be downloaded free of charge throughout the forecast period, but publisher revenues will increasingly be derived from post download opportunities such as content subscriptions and virtual item sales. Growth will continue to be driven primarily by smartphones, although by 2016 nearly one in four downloads will occur on a tablet.
Apps Driving Integrated Strategies
The new report, ‘Mobile Apps Stores: Future Business Models & Ecosystem Analysis 2012-2016, also emphasised the role that apps are playing as part of a brand customer acquisition and retention strategy. Consumers are now demanding 24/7 access to services – retail, financial, information, entertainment – wherever they are. As a result, brands that wish to remain competitive have turned to apps as part of a integrated multichannel distribution system: they have become a critical mechanism to increase engagement and reduce churn.
However, the report also noted that within an increasingly congested app space, content publishers need to derive far more information about consumer usage patterns from their delivery partners, thereby enabling them to optimise billing on current and future propositions. With this in mind, the report called for publishers to partner with players in the payments space that can offer real-time reporting and analysis of user behaviour patterns prior to – and post – the point of billing.
Other findings from the report include:
• Games will continue to be the most popular consumer app category throughout the forecast period, followed by Multimedia
• Operators should consider establishing a “shelf-in-store” presence on third party storefronts to boost app sales
• Browser-based apps are likely to predominate in the longer term
The Mobile Apps whitepaper is available to download from the Juniper website together with further details of the full report.
About the author
Dr Windsor Holden is the author of the report. Juniper Research provides research and analytical services to the global hi-tech communications sector, providing consultancy, analyst reports and industry commentary.