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Compelling Content
Elizabeth Varley on why knowing your readers' needs is the key to good content.
Elizabeth Varley on why knowing your readers' needs
is key to good content.
Who's It For?
No matter what your website is for, it will need some written
content. The text on your site lets readers know why they should
be there; what they can buy, read, do or sign up for. It needs
to tell readers what they will gain.
Knowing the current and intended audience is key when writing
content for your site.
Who are they? Are you writing for current readers who
already know your company, services and what your site's
about? Do you need to attract new customers and describe your
products?
When putting your content together ask yourself if you're
aiming at businesspeople or the general public. People shopping
for a new shampoo won't respond to the more formal language
needed for your company's latest financial report.
What will your readers want to do on your site? If you're
selling something, you need to think about why readers will be
buying your product.
If buying for business, your reader will probably want to
know the facts about your product, and quickly. Or perhaps
it's a personal luxury item? Let them know how it will make
them feel or how they will enjoy it.
Obviously, the best way to find out what your readers want
from your site is to ask them. Talk to your readers, get their
feedback via an online form or hold a focus group. Give them
what they want on your site and they'll keep coming
back.
Profile
Elizabeth Varley is a consultant content strategist, writer
and editor, and the Director of Online Content UK - the network
for new media editorial professionals. For more information got
to www.onlinecontentuk.org
and www.stateofcontent.co.uk
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