Ovum says confusion around convergence is causing business leaders to launch ill-judged initiatives and miss crucial opportunities

By Tim Jennings

It is time for enterprises to change their mind-set and adopt a more flexible approach to business technology innovation, to adapt to the profound change occurring in both business and society.

Over 300 delegates descended on OvumLive’s flagship event, OIC, in London yesterday to hear 80 speakers discuss the many faces of convergence and the impact it’s having on businesses today and the economy as a whole. The overarching message was that mobile is becoming the primary facilitator in adapting to this change, followed by analytics and cloud, with social bringing up the rear.

However, in his presentation, Jennings suggested that organizations are lacking a real understanding of what it means to be a digital business, how to develop a digital strategy, and the capabilities that are necessary to meet business objectives.

Most organizations have a limited view of the changes driven by convergence and as such are uncertain of the impact on their business and the industry context in which they operate. This often results in ill-judged business initiatives and missed opportunities. Only through a better awareness of the role of information and the requirement for information management within a digital business environment, will today’s businesses ensure that they can remain on track.

Businesses change their attitudes towards business technology procurement, deployment and operation, and lean toward the provision of flexible technology services, whether in-house, from a third-party, or a hybrid of the two.

Every sector is being impacted by this digital change, so organizations must understand the context within their industry, find the right partners, and prioritize creating a digital technology capability. Failure to do so puts them at risk of falling behind the competition.

About the author and Ovum

Tim Jennings is chief research officer for Ovum IT.

Ovum provides clients with independent and objective analysis that enables them to make better business and technology decisions. Its research draws upon over 400,000 interviews each year with business and technology, telecoms and sourcing decision-makers, giving Ovum and its clients unparalleled insight, not only into business requirements but also the technology that organizations must support. Ovum is an Informa business.

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